Waikato SsangYong & LDV open for contactless business at Alert Level 3

All of New Zealand south of Auckland will move to alert level three at midnight Tuesday 31st August. This will mean that Waikato SsangYong will be operational under alert level 3 with staff on site to assist in all departments. We are excited to get back!  

Following the government guidelines and Alert Level 3 rules;

  • Customers will not be allowed to access the building, if you have not been given instructions directly on booking or speaking to a staff member, when you arrive please phone the dealership to receive instructions from our team 078496594
  • All customers who visit outside the building for contactless drop offs and pick-ups will be required to scan our QR code or manually sign in.
  • Please maintain a 2m distance from staff and other customers
  • A mask or face covering is recommended 

Our operating hours at Level 3 are by appointment only as follows:-

  • Monday - Friday - 8.00am – 5pm - all departments
  • Saturday - 9am - 5pm for SALES ONLY
  • Saturday - service and parts will be closed
  • Sunday – 10am 4pm

Service – our service department is booking essential and urgent work at this time as well as rebooking those that missed their appointments due to level 4. Drop offs and pick ups will be contactless and sanitisation of your vehicle will be done to ensure the safety of staff and customers. Please call 078496594 or email matty.austin@ssangyong.nz to arrange a booking or to contact the service department. No waiting area will be available. Vehicle’s will only be looked at if you have an appointment.

Parts – parts can be ordered for contactless pick up or sent via courier, please email Tim partswaikato@ssangyong.nz  or phone 078496594

Sales – our sales department will be available, we can arrange contactless test drives, full sanitisation of the vehicle will be done to protect staff and customers, please come prepared with a mask for this. Contact Ben  0272363471 or Devon 0278231419, if you are interested or have any questions. 

Please note that while we are still in level 4, no one is on site to answer the main line number 07 8496594. Please email in the first instance, all staff have access to their emails, otherwise, if anything is urgent please phone Evan 021935382 during business hours and he will organise next steps.

Thank you for your patience and understanding and we look forward to seeing you all again, even in a limited capacity.

The Waikato SsangYong & LDV Team


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